INTRODUCING CARE NAVIGATORS

Feeling Poorly?

There are lots of ways for you to get the medical advice and treatment you need without seeing your GP.

Frontline Staff in GP Surgeries across Gwent have been trained as Care Navigators.

What does this mean?

With effect from 7th May 2019, when you call your GP surgery, staff will be able to signpost you to the right care. This might not always be an appointment with the GP.

Care Navigators are here to help you choose the right support that will help you or a loved one feel better, faster.

ASK AT RECEPTION FOR MORE INFORMATION

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Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
  • you've been in close contact with someone with coronavirus

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

In Scotland call your GP or NHS 24 on 111 out of hours.

In Wales call 111 (if available in your area) or 0845 46 47.

In Northern Ireland call 111.

For region specific information and advice in:

Further information and details of how to self-isolate are available on nhs.uk.