Practice Closures

From time to time, the Practice may have to close. This will depend on whether it is for Staff Training, which is normally for 1 hour over lunch or if a GP Network Meeting is being held.

Staff Training is approved by the Health Board. We must provide the Health Board with details of the training and who is taking part, so it is not simply just a case of closing the doors to catch up with work. The Health Board also insist that although the door may be closed, we must still accept incoming phone calls, so you still have the ability to contact the surgery.

GP Network Meeting are organised by the Health Board. This will always include ALL GP Surgeries within Torfaen, when they all meet up to go through various training topics. Gwent Out Of Hours will normally take all URGENT calls for that afternoon. If your request is NOT Urgent may we suggest that if it cannot wait until the next working day but you need Health Advice, you should contact NHS Direct on 0845 46 47.

Once again, we shall always try our best to advertise when these practice closures will take place.

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Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus – see coronavirus advice for travellers and a list of high risk countries on nhs.uk
  • you've been in close contact with someone with coronavirus

Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.

In Scotland call your GP or NHS 24 on 111 out of hours.

In Wales call 111 (if available in your area) or 0845 46 47.

In Northern Ireland call 111.

For region specific information and advice in:

Further information and details of how to self-isolate are available on nhs.uk.