From time to time, the Practice may have to close. This will depend on whether it is for Staff Training, which is normally for 1 hour over lunch or if a GP Network Meeting is being held.
Staff Training is approved by the Health Board. We must provide the Health Board with details of the training and who is taking part, so it is not simply just a case of closing the doors to catch up with work. The Health Board also insist that although the door may be closed, we must still accept incoming phone calls, so you still have the ability to contact the surgery.
GP Network Meeting are organised by the Health Board. This will always include ALL GP Surgeries within Torfaen, when they all meet up to go through various training topics. Gwent Out Of Hours will normally take all URGENT calls for that afternoon. If your request is NOT Urgent may we suggest that if it cannot wait until the next working day but you need Health Advice, you should contact NHS Direct on 0845 46 47.
Once again, we shall always try our best to advertise when these practice closures will take place.