Feedback & Complaints

Feedback and Suggestions

We welcome feedback and suggestions to improve the care we provide our patients.

Suggestions for developments to this website can be made by emailing the practice at gpabersychan@aol.co.uk . This email address is not accessed every day and should not be used to contact the surgery regarding anything other than Feedback and Suggestions. We welcome all forms of feedback and suggestions but will NOT tolerate any form of abuse. These WILL be forwarded to the appropriate authorities.

Complaints

We always welcome suggestions about ways to improve the services we offer our patients. If you have reason to complain about any aspect of the care you have received please write to the practice manager. Your complaint will be investigated promptly and you will be informed about any changes we have made as a result.

Do not use our e-mail address to raise concerns / complaints. These must be done in writing to the Practice Manager.